Using a sports team model in management, all of the following are key elements of creating effective work teams except?
a. taking time to practice
b. keeping membership stable
c. encouraging cooperation and competition
d. reviewing performance, but ignoring mistakes
Question 2Name four characteristics of effective leadership communication.
a. Clarity
b. Memory
c. Authenticity
d. Respect for the Audience
Question 3Solo brainstorming is known as Star Wars.
Indicate whether the statement is true or false
Question 4Curt was recently appointed as team leader of an inter-departmental self-managed team. He recently facilitated a team meeting whereby he helped all team members to understand one another's tasks. His effort can be best categorized as .
a. a cross training session
b. a team building activity
c. coordination training
d. assertiveness training
Question 5The challenges arising from issues regarding the differences in age groups represents which major factor fueling organizational change and their leaders?
a. increased globalization
b. employee expectations
c. political changes
d. demographic changes
Question 6Robert wants to increase the trust among his team members. What should he do?
a. Create friendly competition among the members.
b. Set up formal communication mechanisms.
c. Reward cooperation.
d. Assign a formal leader.
Question 7The four external conditions that are key to creativity are necessity, conflict and tension, encouragement, and humor.
Indicate whether the statement is true or false
Question 8Stefania is the leader of a self-managed work team. During a recent team meeting she challenged members to express themselves appropriately when making requests and providing feedback. This approach is best known as .
a. a cross training session
b. a team building activity
c. coordination training
d. assertiveness training
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