The following checklist is used by a supervisor in designing a unit's control system EXCEPT ________.
A) timeliness
B) arbitrary criteria
C) understandability
D) flexibility
E) economy
Question 2Which of the following is the person responsible for accomplishing an organization's goals by managing the efforts of the organization's people?
A) manager
B) entrepreneur
C) generalist
D) marketer
Question 3________ is a practice where union officials pressure organizers into disclosing sensitive personal information.
This information is recorded on a piece of paper and then the organizers are strongly urged to tell their personal stories of abuse or neglect to workers they were trying to organize in order to gain their support.
a. Featherbedding
b. Pink sheeting
c. Surface bargaining
d. Boulwarism
Question 4The ability to combine ideas in a unique way or to make unusual associations between ideas is called ________.
A) novelty
B) analogy
C) creativity
D) consonance
E) vision
Question 5Sequencing in elaboration theory is the process of
A) How to seat trainees for the most impact.
B) How to organize the training to be assured everyone has the opportunity to speak.
C) How to group and order the content of training.
D) Assigning trainees to groups.
Question 6_____ It is always best to evaluate training using all three levels of evaluation.
Indicate whether the statement is true or false
Question 7After identifying an attitude a supervisor wants to change, it is important to ________.
A) explain why the attitude is wrong
B) unfreeze the attitude
C) offer an alternative attitude
D) determine what sustains the attitude
E) support the attitude
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