Performance consists of both task and contextual dimensions. Please define each type of performance, and explain whether companies should focus on task performance, contextual performance, or a combination of both.
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Question 2List the components that must be present when describing a competency.
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Question 3360-degree feedback systems should focus on _______________ to ensure that the employee can identify specific actions to improve performance.
A. results
B. teamwork
C. behaviors
D. none of the above
Question 4One goal of rater error training is to:
A. Increase rating accuracy
B. Increase rater apprehension
C. Increase rating speed
D. Increase rating scores
Question 5A traditional approach to implementing reward systems is to reward employees based on how they do their work.
Indicate whether the statement is true or false
Question 6What are the five steps of deliberate practice that lead to excellence?
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Question 7Feedback on performance should be all of the following EXCEPT:
A. Focused on negative performance
B. Timely
C. Frequent and ongoing
D. Specific
Question 8As with organizations, people can have mission statements. Write a personal mission statement for yourself. Be sure that it includes all of the characteristics of a good mission statement.
Use the following tool at the Franklin Covey Web site, and add to it as necessary:
http://www.franklincovey.com/missionbuilder/index.html?c=Home_Center_Top Right_MissionBuilder. HJ: underline the link?
What will be an ideal response?
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