What are some important issues to consider for the successful implementation of performance management systems in China?
What will be an ideal response?
Question 2Regardless of who rates performance, the rater is likely to be affected by biases that could distort the resulting ratings.
Indicate whether the statement is true or false
Question 3When employees challenge the status quo in a positive way and make innovative suggestions for change, they are exhibiting:
A. Cultural differences
B. Declarative knowledge
C. Psychomotor skills
D. Voice behavior
Question 4The goals of rater error training include:
A. Making raters aware of the performance standards required
B. Making raters aware of the possible errors that might be made in rating
C. Making raters aware of the possibility that subordinates will disagree with rates given
D. Making raters aware of the possibility of lawsuits
Question 5To understand the extent to which an employee possesses a competency, we
measure indicators. Explain the term indicator.
What will be an ideal response?
Question 6Please choose the statement below that correctly lists the steps in the coaching process.
A. Setting developmental goals, identifying developmental resources and strategies, implementing strategies, observing and documenting developmental behaviors, and giving feedback
B. Identifying developmental resources and strategies, setting developmental goals, implementing strategies, giving feedback, and observing and documenting developmental behaviors
C. Observing and documenting developmental behaviors, setting developmental goals, giving feedback, identifying developmental resources and strategies, and implementing strategies
D. None of the above
Question 7Conduct an environmental analysis of the United Nations (
www.un.org). Make sure your analysis includes a consideration of both internal (strengths and weaknesses) and external (opportunities and threats) trends.
See the Millennium Report of the Secretary-General of the United Nations as a source of information (available at
http://www.un.org/millennium/sg/report/).
What will be an ideal response?
Question 8Because 360-degree feedback systems gather feedback from multiple sources, there is a decreased chance of ______________ in the identification of employees' weaknesses.
A. truth
B. accuracy
C. biases
D. leniency