Gathering reports of situations in which employees performed behaviors that were especially ...

Gathering reports of situations in which employees performed behaviors that were especially effective or ineffective in accomplishing their jobs is an example of _____________________________ _____.
 
  A. a critical incident approach
  B. an essay approach
  C. a comparative approach
  D. a direct report approach

Question 2

Describe the strategic purpose of performance management.
 
  What will be an ideal response?

Question 3

Define abilities in terms of competencies needed for performance planning.
 
  What will be an ideal response?

Question 4

Time, activity, and situational constraints often keep managers from observing an employee's performance regarding developmental activities.
 
  Indicate whether the statement is true or false

Question 5

Use of essays, critical incidents, and graphic rating scales would be most appropriate in a(n) ______________ system of evaluating competencies.
 
  A. declarative
  B. absolute
  C. projective
  D. comparative

Question 6

_______________ error leads to attraction so that we tend to favor those who are similar to us.
 
  A. Similar to me
  B. Contrast
  C. Leniency
  D. Severity

Question 7

Declarative knowledge is:
 
  A. Information that an employee can be tested on
  B. Information about facts and things
  C. Information that is included in the employee handbook
  D. All of the above