The Skilled Helper approach to helping, as developed by Egan, is all about helping ____.
A. clients to manage their problems and to develop opportunities.
B. helpers to develop their skills.
C. clients to identify and solve their problems and to brainstorm future possibilities.
D. helpers to gain the skills necessary for state licensure.
Q. 2Egan reworked two stages of change models by Yankelovich and Prochaska and colleagues that serve to describe a clients readiness to change. Which of the following is not a part of this combined model?
A. unawareness
B. preliminary actions
C. urgency
D. rehearsal
Q. 3The term framework rather than model is used to describe the problem-management process because the term ____.
A. model is an overused term in counseling and psychotherapy
B. framework reflects a systematic but flexible, nonlinear approach
C. framework promotes a strategic, efficient, and linear approach
D. framework better captures the simplicity of the helping process
Q. 4In negotiation, it is useful to ____.
A. separate people from the issue
B. search for options based on mutual interest
C. seek out solutions first, and then explore the key issues
D. a and b
Q. 5Successful negotiation is rooted in the belief that ____.
A. one side will win and the other will lose
B. getting your way is the ultimate goal
C. negotiation can be fair
D. all of the above
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