Which of the following statements about saving face is most accurate?
A) Members of low-context cultures are indirect and go to great lengths to avoid giving offense by saying no.
B) People in low-context cultures are extremely concerned with saving face.
C) Face refers to the image a person holds in his or her social network.
D) In business transactions around the world, economic factors are the primary motivators of people.
Ques. 2Marcus is writing a persuasive message asking his employees to complete an online company survey. Which of the following suggestions should he follow when writing this message?
A) He should keep paragraphs long and detailed.
B) He should use concrete nouns and active verbs.
C) He should focus the spotlight on aspects that benefit the company.
D) He should use a deductive outline.
Ques. 3Which of the following statements about tolerance is most accurate?
A) To improve tolerance, one must practice empathy.
B) If a nonnative speaker is struggling to express an idea in English, Americans should help by finishing the sentence for the speaker.
C) In Asian cultures, people deliberately avoid silence because it can show disrespect.
D) To show empathy, one must work to become fluent in other languages.
Ques. 4Which of the following principles is helpful in preparing persuasive messages?
A) Keep paragraphs long.
B) Use passive verbs.
C) Use general language.
D) Stress a central selling point.
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