A percentage increase in market share for a particular end of the next quarter is an example of ...

A percentage increase in market share for a particular end of the next quarter is an example
  of

a. a leadership goal.
  b. a top-management goal.
  c. a long-range marketing goal.
  d. an operations goal.
  e. a short-range marketing goal.

Jeff Kline has just completed work on a plan to implement one of the major points of the
  company's strategy. The plan deals with specific time constraints and outlines specific
  human resource allocations for implementing the plan. What kind of plan is this?

a. Strategic
  b. Tactical
  c. Oblong-range
  d. Intermediate
  e. Functional

Which of the following combinations is the correct order in which mission, strategic plans,
  tactical plans, and operational plans should be developed according to the text?

a. Mission, operational, strategic, tactical
  b. Strategic, tactical, mission, operational
  c. Mission, tactical, strategic, operational
  d. Tactical, strategic, mission, operational
  e. Mission, strategic, tactical, operational

a. a set of processes involving the organizations strategies.
  b. the method by which strategies are operationalized.
  c. goal development.
  d. corporate strategy.
  e. functional strategy.

a. Rules
  b. Regulations
  c. Program
  d. Policy
  e. Standard operating procedure

a. a project.
  b. a standard operating procedure.
  c. a program.
  d. a policy.
  e. rules and regulations.