Red wine is often a ____ to a nice pasta dinner.
A) complement
B) compliment
Ques. 2When selecting a communication channel, you should follow two tips: use richer media for persuasive or personal communications, and
A) use the richest media available.
B) select the cheapest channel to reduce costs.
C) never use digital media such as instant or text messaging on the job.
D) consider what media is the easiest for you to use.
Ques. 3The best ____ that I can give you is to never stop learning.
A) advise
B) advice
Ques. 4Michael usually holds team meetings on Tuesday mornings, but he needs to reschedule next week's meeting to Wednesday morning. To tell team members of the date change for the next meeting, Michael should
A) send an e-mail.
B) meet in person with each team member.
C) call a team meeting.
D) write a short team report.
Ques. 5Lance ____ me that my job would not be eliminated.
A) insured
B) ensured
C) assured
Ques. 6Human Resources Manager Claire Siu must inform Anthony that company job changes will require him to seek retraining or lose his position. The best channel for Ms. Siu to deliver this message is
A) an e-mail message.
B) a face-to-face conversation.
C) a voice mail message.
D) an instant message.
Ques. 7Students were advised to bring ______ job portfolios to the career fair.
A) their
B) they're
C) there
Ques. 8Which of the following communication channels is considered the richest medium?
A) Written proposal
B) E-mail message
C) Face-to-face conversation
D) Blog posting
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