________ (two words) is commonly experienced by speakers and is caused when the body responds to a ...

________ (two words) is commonly experienced by speakers and is caused when the body responds to a frightening situation with fight-or-flight syndrome.
 Fill in the blank(s) with correct word

Ques. 2

When communicating with people with disabilities, effective managers
 A) recognize that we are all differently abled.
  B) go beyond the legal accommodation requirements.
  C) offer help without being patronizing.
  D) create an inclusive workplace.
  E) all of the choices

Ques. 3

________ delivery means speaking freely, generally without notes, after preparing and rehearsing.
 Fill in the blank(s) with correct word

Ques. 4

Which of the following is not a useful strategy for using inclusive, gender-neutral language?
 A) Avoid words and phrases that unnecessarily imply gender.
  B) Use job titles that don't imply that a job is held by only men or only women.
  C) Prefer titles indicating marital status over those defining a professional achievement.
  D) Avoid he or his as generic pronouns.
  E) Use a gender-neutral salutation if you are unsure of a reader's gender.