Which of the following statements about meeting agendas is most accurate?
A) An agenda of meeting topics should be distributed at least ten days before the meeting.
B) An agenda should include as many items as necessary to accomplish your purpose.
C) An agenda should not include an allotment of time for each agenda item because doing so can make a meeting too regimented.
D) An agenda should include any premeeting preparation expected of participants.
Ques. 2Which of the following is true of replies to requests for credit information?
A) They are always complicated.
B) They always follow an inductive sequence.
C) They present the main idea at the end.
D) They involve ethical and legal obligations.
Ques. 3Sam is in charge of conducting a meeting during which a major company decision about reorganization will be made. Whom should he invite?
A) Decision makers and people with the information necessary to make the decision
B) Representatives of groups who will be affected by the decision
C) People responsible for implementing the decision
D) Sam should invite all of these.
Ques. 4Which of the following makes an online order confirmation effective?
A) Using a generic subject line
B) Welcoming new customers
C) Avoiding details about customer service representatives
D) Refraining from providing phone numbers
Ques. 5Lindsay is planning a meeting to develop a new procedure for handling employee grievances. How many participants should she invite?
A) At least one representing each of the company's 16 departments
B) All employees so that no one feels excluded
C) Five or fewer
D) Ten or fewer
Ques. 6Which of the following is true of form messages?
A) They produce receiver reaction that is highly unfavorable.
B) They tend to be too personal.
C) They cannot be personalized.
D) They are a fast way of transmitting recurring messages.
Ques. 7Frederick manages the Human Resources Department for his company. The due dates for payroll reports will be changing slightly, and he needs to communicate this information to all company managers. Allan should
A) send an e-mail or text message to inform the management staff.
B) prepare an agenda and call a meeting.
C) consult key people to help him decide whether to call a meeting.
D) use the grapevine to convey the message.
Quick Reply
