Describe how seeing a situation or problem from the receiver's perspective can help you adapt your message to the audience.
Ques. 2What are the seven characteristics of organizational culture that comprise the pattern of shared assumptions and behaviors that define a company?
Ques. 3When creating a message about a series of events or a process, the minor details should be listed
a. in order by process.
b. in order from the most important to the least important.
c. in random order.
d. in order of simple to complex.
Ques. 4In a deductive message, the most important information should be
a. placed at the very end of the message.
b. placed at the beginning of the message.
c. placed in the middle of the message.
d. placed in all sections of the message.
Ques. 5Which of the following is NOT part of the three-step process to determine an appropriate order for a business document?
a. Identify the central idea of the message.
b. Determine the likely receiver reaction to the message.
c. Decide if the central idea should be listed first or near the end.
d. Start with the most difficult points first.