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rarubbb rarubbb
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6 years ago
When texting a client you do not know well, what should be included in the text?
 
  A) A salutation
  B) Detailed explanations
  C) Abbreviations
  D) Complete sentences
  E) Bullet points

Ques. 2

Which of the following is an example of a confirmation?
 
  A) A note thanking a coworker for her assistance on a project
  B) An email telling a colleague about a book you think he'd find interesting
  C) A card expressing your condolences for an employee whose family member died
  D) A phone call congratulating a coworker on her promotion
  E) A letter telling a customer that her claim has been registered by the company

Ques. 3

Messages that will not surprise, disappoint, or anger the audience are considered to be _____ messages.
 
  A) direct
  B) goodwill
  C) routine
  D) claims
  E) confirmation

Ques. 4

In a survey of 500 business professionals, what percent would rather text than use voice mail?
 
  A) 30
  B) 40
  C) 50
  D) 60
  E) 70

Ques. 5

According to the Inc. website, what percentage of business professionals use texting for business?
 
  A) 37
  B) 47
  C) 57
  D) 67
  E) 77
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klowe1214klowe1214
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6 years ago
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rarubbb Author
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#2
6 years ago
Love when things are free, so much better than CourseHero
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#3
6 years ago
tell your friends and feel free to ask more questions
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