What should you do when developing a routine request or a positive message?

What should you do when developing a routine request or a positive message?
 
  A) Slowly build up to the request or main idea
  B) Not assume that your audience will comply
  C) Demand action to ensure compliance
  D) Be non-specific when stating what you want
  E) State precisely what you want

Ques. 2

Which of the following shows the best use of tone when writing a routine request?
 
  A) I need a copy of the budget.
  B) Send me the latest version of the budget.
  C) Can I have the budget by Tuesday?
  D) I need you to email the budget immediately.
  E) Please send me a copy of the budget.

Ques. 3

Which of the following will improve the likelihood of getting the desired response?
 
  A) Ask the audience for their feelings on the topic.
  B) State exactly what you want.
  C) Explain to the audience what you are working on and ask for their help.
  D) Tell the audience how the information will be used.
  E) Tell the audience who the information will be forwarded to.

Ques. 4

When determining the format for a message, a direct approach would work best under which conditions?
 
  A) The audience will likely comply.
  B) The audience might be upset with the news.
  C) The audience has little time to read an explanation before reading the news.
  D) The audience will probably not agree with the news.
  E) The audience has little understanding of the reason for writing.

Ques. 5

When preparing a routine request, what approach is most appropriate to use?
 
  A) Persuasive
  B) Indirect approach
  C) Bulleted facts
  D) Direct approach
  E) Social media

Ques. 6

In a good news message the opening of the message should contain what?
 
  A) Reasons for your decision
  B) Explanation of your request
  C) A clear statement of the request
  D) Request for specific action
  E) Justification for the message