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Puscifer Puscifer
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6 years ago
When developing routine requests and positive messages, you should ________.
A.    slowly build up to the request or main idea
B.    not assume that your audience will comply
C.    demand action to ensure compliance
D.    soften your request with words such as “please” and “I would appreciate”
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Business Communication Essentials, Canadian Edition

Business Communication Essentials, Canadian Edition


Edition: 3rd
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