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PgUp PgUp
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5 years ago
Satisfactory service recovery tends to increase a customer’s willingness to recommend the offending organization; unsatisfactory service recovery magnifies the initial failure. [True or False?]
Textbook 
Contemporary Logistics

Contemporary Logistics


Edition: 11th
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chuwawachuwawa
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5 years ago
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PgUp Author
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5 years ago
Smart ... Thanks!
Gamiung3657
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Yesterday
I appreciate what you did here, answered it right Smiling Face with Open Mouth
decibul
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2 hours ago
Just got PERFECT on my quiz
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