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tlc_71111 tlc_71111
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5 years ago

Question 1.

Customers who enthusiastically recommend the company and its products and services to others are known as ________.

• members

• potentials

• advocates

• partners

• prospects

Question 2.

Satisfied customers constitute the company's ________.

• prospects

• customer relationship capital

• customer touch points

• customer churn

• high-value customers
Textbook 
Marketing Management

Marketing Management


Edition: 13th
Authors:
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Do What Makes You Come Alive
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Nikki_LYNNNikki_LYNN
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5 years ago
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tlc_71111 Author
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5 years ago
This site is awesome
einstein
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Yesterday
Smart ... Thanks!
vanna2014
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2 hours ago
I appreciate what you did here, answered it right Smiling Face with Open Mouth
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