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victor.m.rojas2 victor.m.rojas2
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4 years ago
Total quality management is an intensive, one-time effort by all of an organization's functions to find new ways to improve the quality of its goods and services.

▸ true

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Textbook 
Understanding and Managing Organizational Behavior

Understanding and Managing Organizational Behavior


Edition: 6th
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Matt. D.Matt. D.
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Thanks for your help!
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