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dskmvld dskmvld
wrote...
Posts: 489
4 years ago
Research shows that positive breaks from service scripts lead to highly memorable and highly satisfying service encounters.

▸ true

▸ false
Textbook 
Tourism: The Business of Hospitality and Travel

Tourism: The Business of Hospitality and Travel


Edition: 6th
Authors:
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shawntageshawntage
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Posts: 392
4 years ago
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dskmvld Author
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4 years ago
You make an excellent tutor!
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Yesterday
Smart ... Thanks!
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2 hours ago
Correct Slight Smile TY
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