Top Posters
Since Sunday
22
22
19
18
18
17
17
16
16
16
16
16
New Topic  
wrote...
Posts: 193
A week ago
As a security consultant, one of you new clients is a small, family owned grocery store.  The owner has approached you because the shrinkage rate in the store has become too high, jeopardizing the existence of the business.  After meeting with the owner, you recommend some high-tech responses including EAS and the installation of CCTV.  The owner states that they cannot afford such technologies and you need to come up with some "cost neutral" strategies that will not be as expensive.  What other security measures and strategies can you recommend that are much less expensive but could nevertheless reduce theft?
Textbook 
Introduction to Security: Operations and Management
Edition: 5th
Authors:
Read 48 times
2 Replies
Replies
Answer verified by a subject expert
wrote...
Posts: 207
Rep: 6 0
A week ago
Sign in or Sign up in seconds to unlock everything.
The main objective of this question is that the response should include CPTED-related strategies along with other work practices.  The response should also divide retail fraud into internal and external threats.  For internal threat issues, the response should include sound pre-employment screening procedures, strict cash-handling procedures, refund policies, cash register software that identifies suspicious transactions, random audits, a code of conduct for employees, and management's attention to employee behavior. Independent honesty shopping services may be used to test employee cash-handling procedures and customer service. The honesty shopper, posing as a customer, observes employee behavior and reports to management on sales personnel's efficiency, courtesy, and violations of store policies and procedures.  Other internal controls include the separation of duties, authorizations, and inspections. It has also been determined that assigning employees full responsibility for loss in a specific location, such as storerooms, will serve as an incentive to prevent theft by other employees. These practices including training employees for refund fraud and reviewing transactions for suspicious activities.  In the context of theft from non-employees, the response should include the review of CPTED principles. Other components of the response including training staff to greet all customers.  Changes in surveillance could include expanding the number of staff at these locations, having employees greet all customers, increasing random surveillance by walking the isles, and redesigning the store and checkout lanes to increase or recreate perceptions of control.  This can include placing high value/high theft items in view of store staff or in more secure areas, moving SSC's away from exits, narrowing the checkout lanes.   Other components of this response can include the increased use of lighting and working with local law enforcement and other retailers to receive and share information related to organized retail crime.
This verified answer contains over 290 words.
1
Related Topics
wrote...
A week ago
You make an excellent tutor!
New Topic      
Explore
Post your homework questions and get free online help from our incredible volunteers.
Learn More
Improve Grades
Help Others
Save Time
Accessible 24/7
  103 People Browsing
Your Opinion
Who's your favorite biologist?
Votes: 42

Previous poll results: Do you believe in global warming?
Related Images
 3505
 746
 81