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treetreee treetreee
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4 years ago
Explain the distinction between attitudes and behaviors. Why is it important to focus on behaviors rather than attitudes when seeking to improve customer service?
Textbook 
Customer Service: Career Success Through Customer Loyalty

Customer Service: Career Success Through Customer Loyalty


Edition: 6th
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tlastertlaster
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4 years ago
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Helped a lot
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I appreciate what you did here, answered it right Smiling Face with Open Mouth
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