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anhsu anhsu
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4 years ago
The following statement is almost always helpful when dealing with customer convenience and timing:

▸ sorry but we are short of staff today.

▸ the problem will be fixed soon.

▸ we will have a technician at your home between 8 and 5 pm Tuesday.

▸ None of these are particularly useful.
Textbook 
Customer Service: Career Success Through Customer Loyalty

Customer Service: Career Success Through Customer Loyalty


Edition: 6th
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BtllllllBtllllll
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4 years ago
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