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lilmoe lilmoe
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4 years ago
Creating profit for the operation is the first goal of high-quality customer service. What is the second goal?

▸ Create value for the customer

▸ Provide jobs for employees

▸ Enhance gratuities for servers

▸ Return on investment for stockholders
Textbook 
ManageFirst: Customer Service

ManageFirst: Customer Service


Edition: 2nd
Author:
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CBGCandra7CBGCandra7
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4 years ago
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lilmoe Author
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4 years ago
Smart ... Thanks!
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Yesterday
Thank you, thank you, thank you!
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2 hours ago
Just got PERFECT on my quiz
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