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lilmoe lilmoe
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4 years ago
Creating profit for the operation is the first goal of high-quality customer service. What is the second goal?

▸ Create value for the customer

▸ Provide jobs for employees

▸ Enhance gratuities for servers

▸ Return on investment for stockholders
Textbook 
ManageFirst: Customer Service

ManageFirst: Customer Service


Edition: 2nd
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CBGCandra7CBGCandra7
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4 years ago
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lilmoe Author
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4 years ago
this is exactly what I needed
Jose^2
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Yesterday
I appreciate what you did here, answered it right Smiling Face with Open Mouth
mikey3091
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2 hours ago
Good timing, thanks!
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