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What is the difference between service received in a fine dining restaurant and a casual one?

ralvaro91

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What is the difference between service received in a fine dining restaurant and a casual one?

What is the difference between service received in a fine dining restaurant and a casual one?

▸ Server's knowledge of food and beverage and level of attention

▸ Server's compensation and gratuities

▸ Fine dining servers tend to be male; casual, female

▸ Fine dining servers are capable of handling more tables/guests than less experienced/skilled casual servers

Textbook

ManageFirst: Customer Service

ManageFirst: Customer Service

Edition: 2^nd

Author: National Restaurant Association

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vlswaitshe

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