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ralvaro91 ralvaro91
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4 years ago
What is the difference between service received in a fine dining restaurant and a casual one?

▸ Server's knowledge of food and beverage and level of attention

▸ Server's compensation and gratuities

▸ Fine dining servers tend to be male; casual, female

▸ Fine dining servers are capable of handling more tables/guests than less experienced/skilled casual servers
Textbook 
ManageFirst: Customer Service

ManageFirst: Customer Service


Edition: 2nd
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vlswaitshevlswaitshe
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4 years ago
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ralvaro91 Author
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4 years ago
Thank you, thank you, thank you!
annielin111
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You make an excellent tutor!
my2redeyes
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2 hours ago
Just got PERFECT on my quiz
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