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haileykopp haileykopp
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4 years ago
What refers to the act of giving authority or control to employees to make decisions within their areas of responsibility?

▸ Empowerment

▸ Delegation

▸ Promotion

▸ Authorization
Textbook 
ManageFirst: Customer Service

ManageFirst: Customer Service


Edition: 2nd
Author:
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!K!!K!
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4 years ago
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haileykopp Author
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4 years ago
Brilliant ツ
my life
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zsc999
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2 hours ago
Just got PERFECT on my quiz
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