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studentstudent studentstudent
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4 years ago
What should a server do when a guest seems to have his or her mind completely made up and orders a value item and water with no side items?

▸ Never persist in selling items a guest does not want

▸ Become more aggressive in tactics, continuing throughout the meal

▸ Appeal to the guest's sympathies and imply that sales goals must be met

▸ Consider this to be a challenge and suggest items to take home
Textbook 
ManageFirst: Customer Service

ManageFirst: Customer Service


Edition: 2nd
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nauticalpalnauticalpal
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4 years ago
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studentstudent Author
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4 years ago
Just got PERFECT on my quiz
macbookpro1
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Yesterday
Smart ... Thanks!
derya1234
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2 hours ago
This helped my grade so much Perfect
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