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dynamo dynamo
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9 years ago
In the process of trying to improve your employee's behavior, you say to her, "What I'd like to see you do is contact each of your clients personally before you begin to enforce a policy change. That way, no one is surprised. Will you do that next time?" Which of the guidelines for improving behavior have you just followed?
A) Reprimand
B) Redirect
C) Reinforce
D) Recapitulate
Textbook 
Developing Management Skills

Developing Management Skills


Edition: 8th
Authors:
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Business Management Student @ the University of Arizona
Textbook: Developing Management Skills, 8E
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CaleebCaleeb
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9 years ago
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dynamo Author
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#2
9 years ago
Really please, thank you for taking the time to provide a detailed explanation. Helps when your teacher misses half the stuff you need to know lol
Business Management Student @ the University of Arizona
Textbook: Developing Management Skills, 8E
wrote...
#3
9 years ago
Splendid, happy it made sense to you.
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