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nailat nailat
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Posts: 2268
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7 years ago
On a customer satisfaction survey, which answer most likely suggests that RealPlan salespeople should focus on needs awareness?
A) "The product was not as sturdy as the salesperson said it would be."
B) "The product did not solve my primary problems."
C) "The product is not a good value for the money."
D) "The product arrived torn in the box."
E) "The product had a strange color."
Textbook 
Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
Authors:
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NicroNicro
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7 years ago
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nailat Author
wrote...
#2
7 years ago
Makes a lot of sense now, appreciate it
wrote...
#3
7 years ago
you're welcome
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