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nailat nailat
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Posts: 2268
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7 years ago
A best practice by which salespeople can use technology to strengthen relationships with customers is by:
A) allowing customers to cancel orders without having to talk to a person
B) sending email confirmations of appointments or agreements
C) sending form letters with business cards through the mail
D) placing automated prerecorded phone calls to customers on a programmed schedule
E) faxing large numbers of sales letters to potential leads
Textbook 
Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
Authors:
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NicroNicro
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7 years ago
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nailat Author
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#2
7 years ago
Correct Slight Smile
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