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silverbullet silverbullet
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7 years ago
Which one of the following statements about strategic considerations in total quality management is TRUE?
A) Total quality management is another name for quality control.
B) Setting specific quality goals is impossible because good quality is impossible to quantify.
C) Training programs for employees and monetary incentives are two ways organizations can increase quality awareness in their employees.
D) Plants with the best quality control usually have a high percentage of quality inspectors.
Textbook 
Operations Management: Processes and Supply Chains

Operations Management: Processes and Supply Chains


Edition: 11th
Authors:
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GL700WingGL700Wing
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silverbullet Author
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#2
7 years ago
needed this today

thanks so much
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