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MichaelTran MichaelTran
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7 years ago
Sharon is unhappy in her job for many reasons. Yesterday a customer asked her where the shampoo was located. Sharon listlessly replied, "I don't know." She then turned her back on the customer and continued stocking the shelf.

This is an example of how job satisfaction can affect ________.
A) employee OCB
B) workplace deviance
C) customer satisfaction
D) turnover
E) absenteeism
Textbook 
Organizational Behavior

Organizational Behavior


Edition: 14th
Authors:
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- UOIT Student
- Organizational Behavior
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Melinda98Melinda98
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7 years ago
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MichaelTran Author
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#2
7 years ago
Thanks!
- UOIT Student
- Organizational Behavior
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