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Samita.Brown Samita.Brown
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8 years ago
Every interaction with a customer or a potential customer is a _____.
a.   contact point
b.   relevant contact
c.   service contact
d.   touch point
e.   customization
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Market Based Management

Market Based Management


Edition: 5th
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Market-Based Management, 5th Edition (Best)
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#1NuggetsFan#1NuggetsFan
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Samita.Brown Author
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8 years ago
Right!
Market-Based Management, 5th Edition (Best)
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