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basilio basilio
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7 years ago
SFA modules in CRM systems would provide tools for:
A) assigning and managing customer service requests.
B) identifying profitable and unprofitable customers.
C) managing sales prospect and contact information.
D) capturing prospect and customer data.
Textbook 
Essentials of MIS

Essentials of MIS


Edition: 11th
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RiozukiRiozuki
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7 years ago
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