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talent_d talent_d
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6 years ago
Customer service and support, the second component of an operational customer relationship management (CRM), refers to systems that support the day-to-day sales activities of an organization.
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Textbook 
Information Systems Today: Managing the Digital World

Information Systems Today: Managing the Digital World


Edition: 8th
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LitchLitch
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6 years ago
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talent_d Author
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6 years ago
this is exactly what I needed
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Yesterday
Thanks
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2 hours ago
Smart ... Thanks!
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