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rodica rodica
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6 years ago
When you must deliver negative messages in the workplace, strive to maintain high standards of ethics and etiquette because
A) laws and regulations dictate content and delivery of many business messages.
B) negative messages can have a significant impact on the lives of those who receive them.
C) negative messages contain emotional content for both senders and receivers.
D) all of the above.
Textbook 
Business Communication Today

Business Communication Today


Edition: 13th
Authors:
Read 90 times
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martiniomartinio
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#1
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6 years ago
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rodica Author
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#2
6 years ago
You're AWESOME Smiling Face with Open Mouth
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