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elpkiosk elpkiosk
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7 years ago
In the AIRLINE MINI CASE, when Transatlantic upgrades the seat assignment of especially loyal customers, the airline is attempting to increase ________.
A) customer satisfaction
B) net revenue
C) profit margins
D) social responsibility
E) production capacity
Textbook 
Consumer Behavior

Consumer Behavior


Edition: 11th
Authors:
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saltiesaltie
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7 years ago
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elpkiosk Author
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#2
7 years ago
Such a reliable source, thank YOU
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