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Artician Artician
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8 years ago
A set of companion surveys used to perform gap analysis in service firms, which is based on the notion that customers are more satisfied when their perceptions of a service are more closely aligned with the service design of the service provider is known as ________.
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Managing Supply Chain and Operations: An Integrative Approach

Managing Supply Chain and Operations: An Integrative Approach


Edition: 1st
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shinydiscoballshinydiscoball
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Anonymous
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A year ago
Help! The answer is missing an explanation...
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A year ago
Added more details!
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