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Tails07 Tails07
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6 years ago
The Smith Company uses after-sale interviews with its customers to examine how well the customers were served by the sales and service staff of the company. When the Smith Company follows this procedure, the company is attempting to use feedback as a means to improve communications.
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markymoomarkymoo
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6 years ago
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Tails07 Author
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#2
6 years ago
Upwards Arrow correct :-)
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