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Apatix Apatix
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6 years ago
Which of the determinants of service quality involves having the customer's best interests at heart?
A) access
B) responsiveness
C) tangibles
D) courtesy
E) credibility
Textbook 
Operations Management

Operations Management


Edition: 10th
Authors:
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AlmeyricAlmeyric
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6 years ago
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Correct Slight Smile TY
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