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Which service quality attribute deals with the physical facilities of the service provider?

sundar83

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6 years ago

Which service quality attribute deals with the physical facilities of the service provider?

Which service quality attribute deals with the physical facilities of the service provider?
A) communication
B) tangibles
C) reliability
D) access

Textbook

Retail Management: A Strategic Approach

Retail Management: A Strategic Approach

Edition: 12^th

Authors: Berman, Evans

Read 96 times

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Martine

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sundar83 Author

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6 years ago

Just got PERFECT on my quiz

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