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adthz adthz
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7 years ago
An ongoing benchmarking survey of customer satisfaction is ________.
A) the McKinsey service quality index
B) the American Customer Satisfaction Index
C) SERVQUAL
D) the PricewaterhouseCoopers index
Textbook 
Retail Management: A Strategic Approach

Retail Management: A Strategic Approach


Edition: 12th
Authors:
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żεχเ๏ภżεχเ๏ภ
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7 years ago
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adthz Author
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7 years ago
This calls for a celebration Person Raising Both Hands in Celebration
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Thanks for your help!!
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2 hours ago
Brilliant
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