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Andru Andru
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6 years ago
When it comes to resolving conflict, managers from hierarchical cultures prefer:
A) to defer to a higher-status person
B) to attribute a disagreeable person's behavior to an underlying disposition and desire formal dispute resolution procedures
C) an interests model that relies on resolving underlying conflicts
D) to regulate behavior via public shaming
Textbook 
The Mind and Heart of the Negotiator

The Mind and Heart of the Negotiator


Edition: 6th
Author:
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Business Intelligence: A Managerial Perspective on Analytics, 4/E (Sharda, Delen, Turban)
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JamesD01JamesD01
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6 years ago
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4 years ago
nice
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