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vanstygma vanstygma
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6 years ago
A typical goal of consumer relations is to keep former customers because
A) most product complaints are made by new customers.
B) most service complaints come from new customers.
C) most requests for product upgrades come from prospective customers.
D) most sales are made to established customers.
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The Practice of Public Relations

The Practice of Public Relations


Edition: 13th
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Practice of Public Relation (Seitel)
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rkirkwrkirkw
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6 years ago
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