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Michelle Kelly Michelle Kelly
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7 years ago
Which term refers to the broad, wide-ranging, and exploratory scrutiny of customers and their needs?
A) customer relationship management
B) customer-oriented metrics
C) customer positioning
D) customer assessment
Textbook 
Strategic Marketing

Strategic Marketing


Edition: 1st
Authors:
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w.i.l.lw.i.l.l
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7 years ago
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Michelle K. Author
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6 years ago
Thanks for the marketing help
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