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Gizzy Gizzy
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Why is Business Process Reengineering considered to be the opposite of Total Quality Management?
A) TQM is a customer-based approach whereas BPR does not have a customer focus.
B) BPR is a customer-based approach whereas TQM does not have a customer focus.
C) BPR is a drastic overhaul of an entire operation whereas TQM is an incremental approach to change.
D) TQM is a drastic overhaul of an entire operation whereas BPR is an incremental approach to change.
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Management: A Focus on Leaders

Management: A Focus on Leaders


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FreakaZFreakaZ
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