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Rgary Rgary
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6 years ago
Service ________ refers to the inevitable differences in a service provider's performance from one service encounter to the next.
a. inseparability
b. variability
c. personalization
d. responsiveness
e. intangibility
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Marketing: Real People, Real Choices

Marketing: Real People, Real Choices


Edition: 4th
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OrmfnOrmfn
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6 years ago
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Rgary Author
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#2
6 years ago
thank u really helpful
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