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TangLang TangLang
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6 years ago
Ellen is the moderator of her company’s complaints forum. Customers post their queries or complaints on the forum, and Ellen provides them answers or solutions. Which of the following guidelines must Ellen follow?
A.    Always start new topics on the original thread; don’t change threads.
B.     Use acronyms to save time and make it easier for readers to skim through.
C.    Focus on the subject at hand, not on personal characteristics of respondents.
D.    In order to save time for readers, avoid providing supporting statements.
Textbook 
Business Communication Essentials, Canadian Edition

Business Communication Essentials, Canadian Edition


Edition: 3rd
Authors:
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serbianmagicserbianmagic
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6 years ago
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TangLang Author
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6 years ago
Great
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