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TangLang TangLang
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When making claims or requesting adjustments, you should ________.
A.    warn the reader of the consequences of inaction
B.    apologize for the inconvenience caused
C.   clearly convey your anger and frustration
D.    assume that a fair adjustment will be made
Textbook 
Business Communication Essentials, Canadian Edition

Business Communication Essentials, Canadian Edition


Edition: 3rd
Authors:
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entergeozaxentergeozax
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6 years ago
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